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Effective Date: 14 October 2025

Privacy Policy & Terms of Service

Protecting your privacy while helping you achieve driving success

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Privacy Policy

📋 1. Information We Collect

We collect information to provide you with the best driving education experience:

  • Personal Information: Name, email address, username, country of residence
  • Learning Data: Test results, progress tracking, study patterns
  • Technical Information: IP address, device information, browser type
  • Payment Information: Encrypted transaction data for subscription services

🎯 2. How We Use Your Information

  • Provide personalized driving test preparation
  • Track your learning progress and performance
  • Send important service updates and educational content
  • Improve our platform and user experience
  • Ensure platform security and prevent fraud

🔒 3. Data Security

We implement robust security measures including:

  • End-to-end encryption of sensitive data
  • Regular security audits and updates
  • Secure data storage with access controls
  • Compliance with Botswana Data Protection Act
✓ Compliant with Botswana Data Protection Act
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Terms of Service

✅ 1. Account Responsibilities

  • You must provide accurate information during registration
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized account access
  • You are responsible for all activities under your account

📚 2. Service Usage

  • Use the platform for personal driving education only
  • Do not share subscription access with unauthorized users
  • Respect intellectual property rights of all content
  • Do not attempt to compromise platform security

💰 3. Payments & Subscriptions

  • Subscription fees are clearly displayed before purchase
  • Payments are processed securely through approved providers
  • Refund policies are available upon request
  • Subscription auto-renewal can be managed in account settings
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Botswana Data Protection Act Compliance

WiseDrivers is fully committed to complying with the Botswana Data Protection Act, 2018. We adhere to the following principles:

Lawful Processing

We only process personal data when we have a legitimate purpose and legal basis

Purpose Limitation

Data is collected only for specified, explicit driving education purposes

Data Minimization

We collect only necessary data required for your learning journey

Accuracy

We maintain accurate and up-to-date personal information

Storage Limitation

Data is not kept longer than necessary for educational purposes

Security & Confidentiality

Robust security measures protect your data from unauthorized access

Your Rights Under Botswana Law

You have the right to access, correct, delete, or restrict processing of your personal data. You may also object to processing and request data portability. Contact our Data Protection Officer to exercise these rights.

📱 Need Immediate Assistance?

Get quick help with our WhatsApp support team. We're here to answer your questions about privacy, subscriptions, or any platform issues.

💬 Chat on WhatsApp

Typically respond within minutes during business hours

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Information Sharing & Disclosure

🔍 How We Share Information

We respect your privacy and only share information when necessary:

  • Educational Partners: With driving instructors for progress tracking
  • Service Providers: Secure third-party services for platform functionality
  • Legal Requirements: When required by Botswana law or legal process
  • Business Transfers: In case of merger or acquisition, with privacy protection

We never sell your personal data to third parties for marketing purposes.

Contact Our Privacy Team

Have questions about your privacy or want to exercise your rights?

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Email

privacy@echosight.co.bw

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WhatsApp

+267 73 796 668

Quick responses
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Phone

+267 73 796 668

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Data Protection Officer

WiseDrivers Botswana

⏰ Our Commitment to You

We respond to all privacy inquiries within 30 days as required by Botswana law. WhatsApp messages typically receive responses within minutes during business hours (8 AM - 5 PM, Monday-Friday).